Privacy Policy

1. Overview

Talkpad (“the App”) is a voice typing application operated by Illumentis. When you speak, your audio is sent securely for transcription and returned as text. Audio is not stored after processing. We do not build user profiles from transcription content or sell your data.

2. What We Collect

Talkpad collects minimal data to operate the service:

• Audio data – sent for transcription and immediately discarded after processing
• Account information – name and email address via Google or GitHub Sign-In, used for authentication and subscription management
• Usage counts – word counts for enforcing free plan limits (not linked to transcription content)
• App settings – hotkey preferences, language selection, stored locally on your device
• Subscription records – provider, product, renewal state and expiry received from Stripe, Apple, or Google. We never receive or store your full card number

3. What We Do Not Collect

Talkpad does not retain or use for analytics:

• The content of your transcriptions after the live request has completed; dictated text is necessarily transmitted to our processors to produce and polish the result
• Keyboard usage patterns or keystrokes
• Always-on screen context, screenshots, or active-app content for analytics
• Clipboard contents, except when macOS paste fallback temporarily uses your local clipboard to insert your dictated text
• Location data
• Browsing history
• Contact lists or calendar data

4. Audio Processing

Your audio is sent over an encrypted connection (TLS) to our transcription API, which forwards it to third-party speech recognition providers (ElevenLabs as the primary engine, with Azure as a fallback) for processing. A separate large-language-model provider (Groq) is used only to polish and translate the transcribed text. The audio is not stored, logged, or used for model training by Talkpad. Talkpad records only while you hold your hotkey or intentionally use lock mode; it does not run as an always-listening screen-context layer. Transcription typically completes within seconds.

5. Authentication and Payments

Talkpad uses Google and GitHub Sign-In for authentication. When you sign in, we receive your name and email address from the provider. We do not receive your provider password.

Paid subscriptions are processed by Stripe on the web and desktop, Apple on iOS, and Google Play on Android. We receive verified subscription status, product and expiry details so Pro access works across signed-in devices, but no full payment card details. See Stripe’s Privacy Policy and the applicable Apple or Google privacy policy for details on how they handle payment data.

6. Analytics

We use Google Tag Manager for basic website analytics to understand how visitors interact with our website (talkpad.ai). This may involve cookies and similar technologies on the website. The desktop and mobile applications do not include analytics trackers.

7. Children’s Privacy

Talkpad does not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will delete it promptly.

8. Third-Party Services

Talkpad relies on the following third-party services:

• ElevenLabs – primary speech-to-text processing
• Azure Speech – speech-to-text fallback
• Groq – large-language-model text polish and translation
• Google – authentication (Sign-In) and website analytics (GTM)
• Stripe – payment processing
• Apple and Google Play – mobile subscription processing and purchase verification
• Cloudflare – website and API hosting, DDoS protection

Each service operates under its own privacy policy. We select providers that maintain strong data protection standards.

9. Data Retention

We retain account information for as long as your account is active. Usage counts reset weekly. If you cancel your subscription, your account data is retained in case you resubscribe, but you can request account deletion at any time by contacting us at [email protected].

When an account is deleted, we remove its profile, authentication record, billing links, and identifiable usage history. To prevent repeated account deletion from resetting free trials or weekly limits, we retain a keyed pseudonymous identifier, the original trial start, and recent aggregate word-count totals solely for fraud and abuse prevention. This record contains no email address, provider account ID, audio, transcript, name, or profile data and is not used for advertising or marketing.

10. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing [email protected]. We will respond within 30 days.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via the App or our website. Continued use after changes constitutes acceptance.

12. Contact

Questions or concerns about privacy? Contact us at [email protected].